Concrete Driveways Oklahoma City | OKCrete Concrete Contractor

OkCrete was doing a job for my neighbor across the street. While doing a job for her, they quoted my next door neighbor for a replacement front porch which my neighbor accepted. Also needing a front walkway replaced, I asked for a quote and they obliged. They were able to get all 3 jobs done in a day and a half and the work looks great. Craftsmanship, 5 stars. I also asked for a much larger job for a retaining wall in my backyard. Ten days later, still no quote or communication that they're working on it or why there is a delay on the quote. Additionally, when I was prepared to pay, I was told there was no website to pay online and then told that if I use a card, there would be a 3% upcharge. I double checked the quote and the invoice and nothing was said about the additional charge. Communication, 4 stars. Everyone I spoke with on the job or on the phone was friendly, polite and professional. I feel that since their crew, equipment and the concrete truck were already going to be next door and across the street, the never-mentioned service fee could've been waived. All in all, I'm very pleased with the quality of work and the end product, but I would like to see an easier way to pay online instead of playing phone tag and their paperwork needs to reflect that a service fee will be charged for any card payments.